How We Can Remotely Service Your Shrink Bundler Any Time From Anywhere

If you’re already using an Autopack automatic shrink wrap bundler to streamline packaging, you might think that your production line is as efficient as it gets.

But what happens if your equipment has a problem?  That’s when the time it takes to get production moving again is critical.

At Holland Packaging, we understand that providing fast service is key to keeping your business up and running. That’s why we offer an optional remote-connectivity solution, that allows us to securely connect to your production equipment, anytime, from anywhere. 

We offer this remote support service through the capability of the eWON Cosy+ and Talks2M system.

The Cosy+ establishes a VPN connection between your equipment and our Holland Packaging technicians, regardless of where it's located. The Talk2M, provides a highly secure cloud-based system so we can remotely access and talk to your factory equipment in “real-time”. Talk2M has become an industry standard for digitally accessing machines remotely.

What makes this system so valuable to you, is our ability to go online with your Autopack system to diagnose and provide a solution remotely. This system allows us to very quickly troubleshoot and fix problems with the equipment on your production floor, right from our office.

No need for us to jump on a plane to do diagnostics. With eWon, we can see your machine in “real-time” to pinpoint and expedite any repairs required. With this system we can monitor your factory equipment from any device, including a smartphone, so you can avoid the extra cost of on-site visits.

From installing software upgrades to performing diagnostics, we can save you and your company valuable production time.

Plus, you don’t have to worry about security because the system ensures secure logins and only allows us to only access the LAN (local area network) for your specific equipment. It also tracks all remote activity of users with detailed reports.

Of course, not every problem can be fixed remotely. Sometimes the problem involves mechanical parts, so an on-site service trip may be needed. However, our remote machine service option is just one more thing we offer to take care of you and your business.

So if staying online with fast service is important to you, talk to us about our remote access solution for your Autopack shrink bundler, and we’ll show you how to save more time and money.